Delivery Information

Postage

We use Royal Mail to send you your goods.

Postage costs are automatically calculated and are added to your cart  total before you checkout. Options and prices are visible in your  shopping cart page.

Orders are normally shipped within 24 hours of receipt of your order  (weekdays). Orders placed over weekends and public holidays will be  despatched before 2pm on the next working day.

Returns

We accept return only for the following:

Refunds

Please Contact us before returning any goods so that we can tell you the returns procedure.

You must contact us as soon as possible, but no later than seven days after receiving your goods.

If a return is agreed, we will refund you the cost of the returned item, and the postage you have paid to send it back.

Refunds will be issued through PayPal and are subject to PayPal's refund policy as well as our own.

Refunds will be made within 30 days of receipt of the returned goods.

Distance Selling Regulations

Paws 4 Thought Pet Tags adheres to the conditions specified in the UK Distance Selling Regulations.